I am aware we really should be additional very careful when put our tickets online on the 11th. I don’t know why, we built just an enormous miscalculation with flying date.
We need a composed verification from American Airlines to process our cruise insurance plan declare. Stating the instances of delays within the working day we traveled to board our ship.
Considering the fact that 1994, SUA has served being a typical aviation airport and home to a huge selection of private and business aircraft.
My criticism is, on March 8th. My baggage was delayed from Chicago, my desired destination was Dane County Airport Madison Wi. When it had arrived, it absolutely was delivered. Nevertheless, the baggage had been wrecked and taped up. I referred to as inside of a complaint straight away. I were givin a number of cell phone quantities and also the firt 1 was merely a recording to leave my cell phone and somebody would get back to me.
We have been Regular flyer clients for over 30 several years, and among the points of interest for us to continue together with your services will be the perks you provide to us and the good service Now we have constantly experienced in numerous outings with AA. On Jan 29 2015, I called AA en Español to produce arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A nice Girl Ana Maria assisted me with many of the paper function and I did buy all the additional bills with my Town Charge card foe my partner and myself and Ana Maria instructed me which i will obtain affirmation on my e mail, and gave me over the mobile phone our two locator documents. Effectively, these days After i termed again due to the fact we didn't get the information on my electronic mail, we ended up informed to our shock that only my husband experienced reservation and there was almost nothing on document for myself!
I can't imagine you board travellers previous to doing all your checks within the plane. Leaving your shoppers stuck for more than two several hours without having to tiny facts is complete bullshit. When you are basically the same as every airline In this particular respect, it’s merely not satisfactory to take great site care of your shoppers this fashion.
Departure and landing schedules, passenger identities and travel uses are totally confidential, supplying an increased amount of personal security.
I needed to vent my disappointment Using the baggage problem along with your airline. Everything else was great, nevertheless the way my baggage was dealt with would make me Feel 2 times right before booking with AA once again. I was charged $twenty five Each individual way for one particular bag, not becoming informed my bag can be carried on for no charge. To incorporate insult into the $50 billed, my bag was broken on the surface upon being returned to me.
Ps I also mailed a criticism to AA by means of their wed site and tried to resolve this concern and I in no way bought a response. Just another fictitious game delivered you by American
I as well experienced an absolute nightmare of the flight with them. I crammed out their 1500 term criticism type by slicing it all the way down to The purpose that even I didn't understand what I'd undergone.
I are actually traveling with American Airlines for quite some time Source now and am now very shocked at a current occurrence. I had just gotten back again from getaway to discover that my suitcase was lacking. American Airlines advised me I was imagined to get it again the next day, still I only received it two days afterwards and found that my suitcase were ripped open up and destroyed.
American Airlines has the worst shopper service of all airlines I've Utilized in my sixty three decades. My spouse’s anniversary earrings were stolen outside of her suitcase on June 20, 2013 and Client service has REFUSED to Call us back again just after reporting the thief the day it happened.
Furthermore, we’ve streamlined the boarding course of action to really make it a lot quicker and easier to fly any where in Florida. Our so-simple-it’s-ingenious boarding procedure is likely to make your Florida Categorical Jet journey so pleasant, you’ll never ever choose to travel all over again.
So, we landed in A different city, website link stayed the night time there, after which you can flew in A different Aircraft. We had been all established to go, and after that they told us we couldn’t go any place due to “Mechanical Challenges.